Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Shipping policy
The team at The Detail Depot think its important that you know what to expect from us when you spend money in our online store. No hidden surprises. No over promising and under achieving, We want to provide you with the best service possible and manage your expectations properly from the outset.
We would like to quickly go over our typical dispatch process so you know how our team works. Once an order has been placed, processed, and payment has cleared, either via credit card or direct debit. We aim to pack and ship orders within one working day, subject to stock levels.
You can check the availability of the items you wish to buy as you browse the store. Our team has worked hard to bring you the best shipping solutions to choose from, if you need it the next day or in a few days you can decided on how your purchases are shipped to you. Shipping costs are based on a couple of factors, weight, delivery location and delivery time. We will confirm this in the checkout process based on the weight and nature of the items you wish to buy. Typical delivery times are as follows.
- Wellington Region – 1 Day
- Rest of the North Island – 2 Days
- South island – 2 – 3 Days
Standard Business Hours
Monday to Friday 9:00 am to 5:00pm
If your order is going to be an address outside New Zealand the payment of any customs duties is your responsibility.
Any custom international orders over $300 will be shipped and insured with Fedex Express.
If you have any additional questions about our dispatching process, delivery times or rates, please feel free to contact us for more info.
Invalid password
Enter